CLI Tools2025Project demo

AI Customer Insights

A guided tool that turns hundreds of customer comments into a clear report with recurring themes, quick wins, and longer-term opportunities.

GitHub (opens in a new tab)

Platforms: CLI
Focus: Guided from the start · Progress you can see · Useful before you leave

The guided workflow turns an example CSV into a preview and a saved customer insight report.

The story

The problem

Useful themes hide inside hundreds of comments, and reading them manually is slow, subjective, and difficult to repeat.

What it delivers

The guided workflow checks the feedback file, measures the overall patterns, and uses AI to identify common themes and priorities. It previews the most useful findings straight away and saves a clear report that can be shared with a team.

At a glance

Guided from the start
Choose a customer feedback file and follow a clear step-by-step process.
Progress you can see
Five clear stages show validation, metrics, safety checks, AI analysis, and report creation.
Useful before you leave
A terminal preview surfaces the top themes and next steps while the full report is saved.

Built with

Python
OpenAI API
pandas
typer

Guarded inputs
Required columns are validated, samples are capped and sanitised, and feedback is treated as untrusted data rather than instructions.
Structured, repeatable output
Model responses are checked before a fixed report structure turns metrics and insights into comparable findings.